ECP introduces WhatsApp helpline for complaint registration, resolution


ISLAMABAD: The Election Commission of Pakistan (ECP) has taken a proactive step by introducing an active WhatsApp helpline, providing citizens with a platform to register and resolve their election-related complaints swiftly.

According to a statement issued today, this initiative aims to enhance accessibility and responsiveness in addressing concerns leading up to the upcoming general elections in 2024.

Using this WhatsApp number, 0327 5050610 individuals, particularly those who are speech and hearing impaired, can submit their complaints via video.

The ECP has established the Election Monitoring and Complaint Centre (EMCC) to facilitate and address the voters’ grievances pertaining to the upcoming general elections 2024.

According to official sources, apart from WhatsApp, the complaints can be submitted through email at, or the dedicated helpline 111-327-000.

The election watchdog has set up control rooms at its secretariat, as well as provincial, divisional, and district-level offices to handle the registration and resolution of complaints.

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